Who we are
Our website address is: https://hillside-counseling.com.
Information We Collect
We collect information about you when you provide it to us directly. Because public comments and media uploads are disabled on this site, the primary way we collect data is through our Contact Form.
Contact Forms
When you submit a message through the contact form on our website, we collect the data you provide (such as your name, email address, phone number, and any message content). We use this information strictly to respond to your inquiry, answer your questions, or schedule a consultation.
We keep contact form submissions for customer service purposes, but we do not use the information submitted through them for marketing purposes, nor do we sell or share this data with third parties.
Security Notice: Please be aware that standard email and web forms are not fully secure methods of communication. We ask that you do not submit sensitive health information, detailed trauma histories, or Protected Health Information (PHI) through the website contact form.
Cookies
If you have an administrative account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
(Note to site visitors: These cookies apply only to authorized site administrators and do not track public visitors).
Embedded content from other websites
Articles and pages on this site may include embedded content (e.g., videos, images, articles, scheduling widgets, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you are an administrator and request a password reset, your IP address will be included in the reset email. We do not sell or share public visitor data with third parties.
What Rights You Have Over Your Data
If you have an administrative account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Healthcare & Client Data
Please note: This privacy policy applies strictly to interactions with this website. Protected Health Information (PHI) and official client records are handled entirely separately through a secure, HIPAA-compliant Electronic Health Record (EHR) system, not through this public-facing marketing website.